Terms of Service

Please read these terms carefully before using our Service

Last updated: March 15, 2024

Important Legal Notice

By using SeekON.AI, you agree to be bound by these Terms of Service. These terms include important information about your legal rights, remedies, and obligations, including mandatory arbitration and class action waiver provisions. Please read carefully.

Agreement to Terms

By accessing or using SeekON.AI ("the Service"), you agree to be bound by these Terms of Service ("Terms") and all applicable laws and regulations. If you do not agree with any part of these terms, you are prohibited from using or accessing this Service. The materials contained in this Service are protected by applicable copyright and trademark law.

Use License

Permission is granted to access and use SeekON.AI for personal or commercial purposes, subject to the restrictions set forth in these Terms:

  • The license is limited to your authorized use under your subscription plan
  • You may not modify or copy the Service materials except as necessary for use
  • You may not reverse engineer, decompile, or disassemble the Service
  • You may not remove any copyright or proprietary notations
  • You may not transfer or sub-license the Service to another person

Note: This license shall automatically terminate if you violate any of these restrictions and may be terminated by SeekON.AI at any time.

Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable local, state, national, or international law
  • Impersonate any person or entity or falsely state your affiliation
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the Service or servers
  • Use the Service to transmit viruses, malware, or malicious code
  • Collect or track personal information of other users
  • Spam, phish, scrape, or use automated systems improperly
  • Use the Service for any illegal or unauthorized purpose

Account Responsibilities

When you create an account with us, you must provide accurate and complete information. You are solely responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account
  • Ensuring your account information is current and accurate
  • Complying with these Terms and our Acceptable Use Policy

Note: We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for extended periods.

Subscriptions and Billing

SeekON.AI offers various subscription plans with different features and pricing:

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are in US Dollars and non-refundable except as required by law
  • We reserve the right to modify pricing with 30 days advance notice
  • You authorize us to charge your payment method for all subscription fees
  • Failure to pay may result in suspension or termination of your account
  • You can cancel your subscription at any time from your account settings
  • Cancellations take effect at the end of the current billing period

Free Trial

SeekON.AI may offer a free trial to new users:

  • Free trials are limited to one per user/organization
  • We may require payment information upfront (no charges during trial)
  • Your subscription will auto-renew unless canceled before trial ends
  • We reserve the right to modify or cancel free trial offers

Intellectual Property Rights

The Service and its original content, features, functionality, and trademarks are and will remain the exclusive property of SeekON.AI:

  • All content is protected by copyright, trademark, and other laws
  • You retain ownership of data you submit to the Service
  • You grant us a license to use your data to provide the Service
  • You may not use our trademarks without prior written permission
  • Any feedback you provide may be used by us without obligation

API Usage and Limits

Use of our API is subject to the following terms:

  • API usage is governed by rate limits based on your subscription plan
  • Excessive use may result in temporary or permanent suspension
  • You must include proper attribution when required
  • API keys must be kept confidential and secure
  • We may monitor API usage to prevent abuse
  • Breaking changes will be communicated with reasonable notice

Data Processing and Ownership

You retain all rights to the data you submit to SeekON.AI. However, you grant us certain rights:

  • License to process and analyze your data to provide the Service
  • Right to create aggregated, anonymized statistics for service improvement
  • Permission to use your data for machine learning model training (anonymized)
  • You are responsible for ensuring you have rights to the data you submit
  • We will not sell your data to third parties

Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms or our Acceptable Use Policy
  • Non-payment of fees
  • Fraudulent or illegal activity
  • Upon your request
  • Extended inactivity
  • Conduct harmful to other users or the Service

Note: Upon termination, your right to use the Service will immediately cease. You may export your data before account termination.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND:

  • We do not warrant that the Service will be uninterrupted or error-free
  • We do not guarantee the accuracy or completeness of content
  • We do not warrant that defects will be corrected
  • You use the Service at your own risk
  • Any material obtained through the Service is at your discretion and risk

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SEEKON.AI, ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or goodwill
  • Service interruption or loss of data
  • Cost of substitute goods or services
  • Any damages arising from your use or inability to use the Service

Note: Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless SeekON.AI from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of any applicable laws or regulations

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions:

  • Any disputes shall be resolved through binding arbitration
  • Arbitration shall be conducted by the American Arbitration Association
  • You waive your right to a jury trial
  • You waive your right to participate in a class action lawsuit
  • Small claims court disputes are exempt from arbitration requirement

Changes to Terms

We reserve the right to modify or replace these Terms at any time:

  • Material changes will be notified via email 30 days in advance
  • Continued use after changes constitutes acceptance
  • We will post the updated Terms on this page
  • The "Last updated" date will be revised

Note: It is your responsibility to review these Terms periodically for changes.

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Entire Agreement

These Terms constitute the entire agreement between you and SeekON.AI regarding the use of the Service and supersede all prior agreements and understandings, whether written or oral. Any additional or different terms provided by you are rejected unless expressly accepted by us in writing.

Questions About These Terms?

If you have any questions about these Terms of Service, please contact us:

Legal Department

infoai@seekon.ai

Mailing Address

Winfield Technologies Inc.
SeekON.AI Division
Legal Department
Minnesota, USA

Response Time

We typically respond to legal inquiries within 5 business days

Terms Summary

While we encourage you to read the full Terms above, here's a quick summary of key points:

You Can:

  • • Use our Service for personal or commercial purposes
  • • Access our API within your plan limits
  • • Export your data at any time
  • • Cancel your subscription anytime

You Cannot:

  • • Use the Service for illegal purposes
  • • Reverse engineer or copy our software
  • • Share your account credentials
  • • Violate our API rate limits
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Billing:

  • • Billed monthly or annually in advance
  • • Non-refundable except as required by law
  • • Auto-renews unless cancelled
  • • 30 days notice for price changes
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Your Data:

  • • You retain ownership of your data
  • • We never sell your data to third parties
  • • Encrypted and securely stored
  • • Can be deleted upon request

Important: This summary is for convenience only and does not replace the full Terms above. In case of conflict, the full Terms control.